MISSION & PHILOSOPHY
If you or a loved one has ever experienced a healthcare or medical crisis situation, you know it can leave you feeling helpless and in very unfamiliar territory. Many patients across the country face medical debt, terminal illness, health insurance problems, large out-of-pocket expense for medications, and many other crisis situations with no idea where to turn.
The e-Center for HealthCare Advocacy is dedicated to guiding patients through the multifaceted world of modern medicine and managed health care. Serving as a health consumer’s only affordable comprehensive resource for nearly every health care crisis situation, the e-Center for HealthCare Advocacy assist to provide what is most essential for empowering and educating you to take control and work through whatever your situation may be. We provide numerous no-cost solutions and resources, as well as Pathways to Solutions that can assist you step-by-step in resolving your crisis situation. As a healthcare advocacy resource, we specialize in complex health or medical-related situations.
Nearly twenty years ago, I began to apply lessons learned about the healthcare system that would change my life and the lives of my family, as well as people all across America. My career began as a Registered Nurse, working in many diverse capacities over the years. I discovered that the health care system had many flaws and was virtually impossible for patients and their families to navigate alone, depending on the situation. Now, with Health Care Reform, continued nursing shortages in the hospital setting, the progressively rising cost of health care, and millions of Americans searching for jobs, there is no better time for health consumer and patient advocacy than now. Often times people face situations with no where to turn, little support from members of the health care team, and lack knowledge about the health care system and field of medicine. Throughout my nursing years, I’ve learned that there are few resources available that really direct people on how to resolve crisis situations. Furthermore, the few resources that are available are either unaffordable or lack the specific information critical to empower patients to help themselves. My desire is to assist patients (and their families) across the nation with a website filled with the resources and information they need to resolve whatever health care crisis they may be facing, and to ensure that regardless of their financial situation, the information they seek will be affordable.
I envisioned that one day I would make a difference, and the knowledge I worked so diligently to gain would come to improve the lives of many; however, at the time I did not know exactly how I would go about fulfilling this vision and dream. I now know the answer to this question, and I have learned that my life and the lives of others would be most enhanced through education, empowerment, dignity, and providing the resources and support that patients all across America need through advocacy. I can now care for millions of patients and actually provide them the quality care, support, and compassion they deserve, and take pride in my ability to serve them.
The e-Center for Healthcare Advocacy is honored to walk with you on your journey–regardless of your health care or medical need. Our resources and partners will empower you, educate you, and take care to respect you with the utmost in dignity regardless of your need for advocacy.
Our mission is very simple. We educate, empower, and dignify our visitors–patients, doctors, lawyers, employers, health care professionals, social workers–about the advocacy process, and assist those in need with the appropriate support, tools, and direction they need in the most efficient way possible without compromising quality. Our philosophy is to guide our visitors as they:
The people of our communities deserve to be fully educated about their health; they deserve to be empowered with the opportunity to take control, and they deserve to be treated with dignity.
Welcome to my vision – The e-Center for Healthcare Advocacy. Here you will find the support and compassion you deserve, answers to the many questions you have, resolutions to problems you may be facing, and peace of mind to comfort your heart.
Your Advocacy Partner and Registered Nurse,
Kim Mercille, RN